Doing all you can to ensure you have smooth running foodservice equipment is paramount for your commercial kitchen operation. To ensure your investment is well managed and maintained, a vital partner in your operation is your authorized manufacturer warranty repair company. Following are some handy tips and advice to help you get the most not only from your warranty partner but also your equipment.
Should the unfortunate happen and your equipment fails you have the option of calling the manufacture directly to request service or calling your local warranty agent. Most manufacturers have a warranty section within their website listing one or more local options. You can also check with your existing service provider should you have one.
At GP-ServiceDirect, we work tirelessly to maintain our manufacturer relationships, which require attending training programs, stocking mandatory replacement parts within our national distribution system and having local, fast reaction ‘go-boxes’ within our services branches. In addition to manufacturer warranty work, we offer full installation and start-up services that are not complete until our office staff has finalized the authorization and submittal process on your behalf. We believe this level of support is required to ensure that our client partners reach their maximum return on investment and we are proud to offer warranty support as a key service of our business.
About General Parts Group
General Parts Group is a provider of Commercial Kitchen Equipment Repair Services . Founded in 1939, the company has grown to be distributer of O.E.M. parts and provides service for over 60,000 customers and 400 manufacturers of commercial foodservice equipment. Corporate headquarters are located in Minneapolis, Minnesota and with major branch operations strategically located in Arizona(3), Colorado, Florida, Idaho(2), Illinois, Indiana(2), Iowa, Kansas, Kentucky, Missouri(2), Nebraska, North Dakota, Oklahoma(2), Oregon(2), Tennessee, Texas(2) and Wisconsin(2), we are ideally positioned to provide Quality Service for over one third of the United States. We are viewed as the market leader in most of the markets we serve and in terms of overall sales, General Parts Group ranks in the top five of independent service companies nationally.