By Michael Angello – Parts Sales Manager If you have ever wondered who picks up the phone or answers your emails when you place a foodservice equipment parts order, then please read on? This is the first of a series to showcase the General Parts Group’s, parts department team, who get your orders moving and […]
By Jerrid Metcalf – Field Service Technician If there is one thing I and my fellow technicians see as a difference in commercial kitchens between now and pre-Covid times, it is maintenance or should I say the lack of it. When you think about it, less maintenance makes sense, Covid was a super tough time […]
Forging a New Career Path in the Foodservice Equipment Service Industry – A Story of the Transition from Office to Field Service Technician in Just 4 Months By Aaron Thompson – Branch Manager, Fort Wayne This is a story of transition, personal growth, and teamwork! In my management career spanning over 20 years, I can […]
By The Editor For a field service technician there is only one priority higher than fixing equipment and that is safety. From experience, there is one component of safety that I am passionate about because it sits right at the top of the safety tree and that is electrical breakers and gas shut off valves. […]
By Matthew Beaton – Associate Branch Manager, Cleveland, OH It’s that time of year folks, the days are getting shorter, and fall is on its way. Before you know it, temperatures will drop, and it will be time to put your heating system back to work. But we still have a little time before that […]
