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Our Coronavirus (COVID-19) Response

This page contains General Parts updates regarding its Coronavirus (COVID-19) response. If you need to contact General Parts regarding any of this information, please click here to visit our Contact Us page.

Table of Contents (oldest first)

1, To Our Customers and Partners Message

2, Service Technician Procedures

3, COVID-19 Communication – All Employees

4, COVID-19 Cleaning Supplies Advice to Employees


COVID-19 Cleaning Supplies Advice to Employees

Update March 17th 2020

General Parts is keeping an eye on supplies for our company, however with the availability of cleaning supplies becoming more and more scarce, below are links to sites that can help you can make your own cleaners with household items if you also find yourself in need:

  1. To make your own disinfecting wipes:


*This one calls for towels so they are reusable, however you can also use paper towels. To make it smell better you can use lemon, lime, clove, cinnamon, orange or rosemary essential oils*

  1. To make your own spray disinfectant:

With rubbing alcohol or vodka: https://cleanmama.com/diy-disinfecting-spray-cleaner/

With hydrogen peroxide: https://oneessentialcommunity.com/homemade-lysol-disinfectant-cleaning-spray-essential-oil/

Additionally, the image below is a reminder of chemicals that are NOT SAFE to mix together. Please be smart out there with any chemicals!

For more COVID-19 Information, please see the following videos:



You can also log into your Ej4 training and search “Coronavirus” for the following optional videos:

  • Coronavirus COVID-19
  • Common Sense Hygiene
  • Coronavirus Preparedness
  • Travel (Quarantines)
  • Stay Calm, Stay Informed

Please let me know if you have any questions or concerns.


Madeline Meacham
Safety Coordinator

COVID-19 Communication – All Employees

Update March 16th 2020

Senior leadership wants to assure you that we are taking the COVID-19 outbreak seriously. As a result, we are implementing new precautious, which are outlined below.

All Employees are strongly encouraged to report the following to Madeline Meacham or the Human Resources Department:

  • Travel Plans – for domestic and international travel:
    • When you are going
    • Where you are going
    • If you are attending any large events (50 or more people)
    • Any layover or other destinations you will have
    • Mode of transportation (car, plane, train, etc.)
  • Signs of Infection:
    • Mild cough
    • Shortness of breath
    • Fever (100.4° F or more)

General Parts has stopped all air travel and any other travel that is non-essential. We strongly encourage that our employees do the same for personal travel, and reconsider attending large events. Any possible business-related travel must first be approved by the Leadership team.

Take steps to protect yourself and others

  • Wash your hands often with soap and water (for at least 20 seconds) especially after blowing your nose, coughing, or sneezing. See the CDC ‘Fight Germs, Wash Your Hands‘ video here.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
    • If hand sanitizer is unavailable in your area, you can make your own. A sample recipe is below:

2/3 cup 99 percent rubbing alcohol

1/3 cup aloe vera gel

8 to 10 drops essential oil, optional for smell

  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Cover coughs and sneezes. Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow. Throw used tissues in the trash. Immediately wash your hands with soap and water for at least 20 seconds.
  • Don’t shake hands.
  • Keep a box of facial tissues at your desk.
  • Keep distance between yourself and others; six (6) feet is recommended.
  • Clean and disinfect all commonly used surfaces at your desk, van/car, etc.
  • Don’t forget about your phone and electronics! It is recommended that you use an alcohol wipe with at least 60% concentration instead of Clorox of Lysol wipes which may damage equipment.

Additional Service Technician Procedures are attached.

Contact Information:

Madeline Meacham (Safety Coordinator):

Phone: 952-944-5800 Ext. 3122

Email: MadelineM@generalparts.com

Human Resources Department: HR@generalparts.com

Service Technician Procedures

Update March 16th 2020

Employees who have symptoms of respiratory illness, including fever, cough, shortness of breath and/or difficulties breathing are required to stay home and not come to work until they are free of fever ( below 100.4° F using an oral thermometer), signs of a fever, and any other symptoms for at least 24 hours, without the use of fever-reducing or other symptom-altering medicines (e.g. cough suppressants). Employees must notify their supervisor and stay home if they are sick.

The following service call procedures are to be followed until further notice:

  • Wash hands or use hand sanitizer before entering service location and upon departure of service location.
  • Ask if there are any special procedures or precautions that should followed related to coronavirus and follow those while on-site.
  • Avoid shaking hands and close physical contact (when possible); explain it is to prevent the spread of coronavirus.
  • When able, wipe down equipment with disinfecting wipes, such as service equipment, tablets, phones, etc.
  • Clean service vehicle periodically throughout the day with disinfecting wipes/cleaners (steering wheel, turn signal, seat, handles, radio, shifter, etc.)
  • Discard cleaning wipes immediately after use.

To further help prevent the spread of germs, we recommend the following:

  • Store work shoes in garage or service vehicle.
  • Wash your company provided uniform daily.
  • Thoroughly wash your hands throughout the day.

To our customers and partners,

March 12th 2020

General Parts places safety at the very core of our business. We are aware of the rapid spread of the coronavirus (COVID-19) and want to assure you that we are closely monitoring the developments around the virus. We have taken steps to protect our employees, customers and partners and continue to honor our commitment to service excellence by continuing to provide the service and parts you need, even in these difficult circumstances.

We encourage everyone to pay close attention to the advice being offered by the CDC (Center for Disease Control), WHO (World Health Organization) and your local government.

Together, we’ll get through this.

Gary Schermann, CFSP