Alto-Shaam

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Alto-Shaam Authorized Service Agent

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Alto-Shaam, creator and manufacturer of Halo Heat® technology, Combitherm® Ovens and Combitouch Technology® for the food service industry. When you need assistance with any of the Alto-Shaam commercial kitchen equipment repairs, General Parts is your one-stop shop. Contact us at 1-888-498-1238 or submit a Book A Service form for us to schedule one of our factory-trained and certified, field service technicians to come to your business.

Why Choose Us?

General Parts is an Alto-Shaam Manufacturer Authorized Service Company and as such is certified to provide the following services across all of its 30 locations, for the entire Alto-Shaam product line:

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General Parts supports all Alto-Shaam commercial product lines.

COMBITHERM® Ovens

  • CTX4-10E
  • CTP6-10
  • CTP10-10
  • CTP7-20
  • CTP10-20
  • CTP20-10
  • CTP20-20
  • CTC6-10
  • CTC10-10
  • CTC7-20
  • CTC10-20
  • CTC20-10
  • CTC20-20
SMOKER Ovens

  • 750-SK Deluxe Control
  • 750-SK Simple Control
  • 767-SK Classic Control
  • 1000-SK Deluxe Control
  • 1000-SK Simple Control
  • 1000-SK/II Classic Control
  • 1200-SK Deluxe Control
  • 1200-SK Simple Control
  • 1000-SK/I Classic Control
  • 1750-SK Deluxe Control
  • 1750-SK Simple Control
  • 1767-SK Classic Control
BLAST CHILLERS & CARTS

  • QC3-3
  • QC3-20
  • QC3-40
  • QC3-100
  • QC3-100R
  • 1000-MR2-1
  • 1000-MR2-2
COOK & HOLD Ovens

  • 300-TH Deluxe Control
  • 300-TH Simple Control
  • 500-TH Deluxe Control
  • 500-Th Simple Control
  • 500-TH/II Classic Control
  • 750-TH Deluxe Control
  • 750-TH Simple Control
  • 750-TH/II Classic Control
  • 1000-TH Deluxe Control
  • 1000-TH Simple Control
  • 1000-TH/II Classic Control
  • 1000-TH/I Classic Control
  • 1200-TH Deluxe Control
  • 1200-TH Simple Control
  • 1750-TH Deluxe Control
  • 1750-TH Simple Control
ROTISSERIE Ovens

  • AR-7T
  • AR-7HT
  • AR-7E
  • AR-7EVH
  • AR-7H
Hot Carving Station
Mobile Refrigerated Transport Cart

  • 1000-MR2-1
  • 1000-MR2-2
MULTI-COOK Ovens

  • Converge H3H
  • Vector H2
  • Vector H2H
  • Vector H2H Wide
  • Vector H3
  • Vector H3H
  • Vector H3HW Wide
  • Vector H4
  • Vector H4H
  • Vector F3
  • Vector F4
MERCHANDISERS & DISPLAY CASES

  • HSM-36/2S/T
  • HSM-24/3S/T
  • HSM-36/3S/T
  • HSM-24/5S/T
  • HSM-36/5S/T
  • HSM-48/5S/T
  • ED2-48
  • ED2-72
  • ED2-96
  • EU2SYS-48
  • EU2SYS-72
  • EU2SYS-96
  • TY2-48
  • TY2-72
  • TY2-96
Blast Chiller

  • QC3-3 Under Counter
  • QC3-20 Worktop
  • QC3-40 Upright Reach-in
  • QC3-100 Roll-in
  • QC3-100R Roll-in with Remote Condenser
HEATED HOLDING

  • 300-S
  • 500-S
  • 750-S
  • 1000-S
  • 1000-UP
  • 1200-S
  • 1200-UP
  • 20-20W
  • 20-20MW
  • 1000-BQ2-96
  • 1000-BQ2-128
  • 1000-BQ2-192
  • 1000-mh2-1
  • 500-1D
FOOD WELLS

  • 700-RW
  • 1100-RW
  • 100-HW
  • 200-HW
  • 300-HW
  • 400-HW
  • 500-HW
  • 100-CW
  • 200-CW
  • 300-CW
  • 400-CW
  • 500-CW
  • 600-CW

General Parts 90-Day Guarantee

Using an authorized service company is the best way to maximize your return on investment. Avoiding downtime due to broken equipment starts by ensuring your commercial Combitherm oven, is installed properly. As a manufacturer-authorized service agent, our field service technicians have been trained by Alto-Shaam product experts in proper installation and maintenance specific to each brand and model to optimize performance. We are also here to service your needs when the warranty period has expired.

General Parts guarantees its work with a 90-day guarantee on its parts and service. We provide OEM parts when available for all our repairs which ensures you will be compliant with your Alto-Shaam equipment warranty. It is our goal to provide a first-time fix to your issue while bringing your equipment back to the manufacturer’s specifications once repaired. For Alto-Shaam equipment repairs book a service-call or contact us at (888) 498-1238 to learn what we can do to return your equipment to working order.