Eloma GmbH, a manufacturer of high-quality commercial combi steamers and commercial baking and convection ovens for the food service industry. Founded in 1975, the company’s “100 percent Made in Germany” philosophy has continually guaranteed the highest quality in their appliances and joined the Ali Group in 2007.
Why Choose Us?
General Parts is an Eloma Manufacturer Authorized Service Company and as such is certified to provide the following services across all of its 30 locations, for the entire Eloma product line:
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General Parts supports all of Eloma’s commercial product lines.
- BACKMASTER EB 30 MT
- BACKMASTER EB 30 XL MT
- JOKER6-11
- JOKER6-23
- JOKER6-43
- GENIUS MT6-11
- GENIUS MT10-11
- GENIUS MT20-11
- GENIUS MT20-21
- GENIUS MT BACKMASTER EDITION 6-11
- GENIUS MT BACKMASTER EDITION 10-11
- MULTIMAX 6-11
- MULTIMAX 10-11
- MULTIMAX 20-11
- MULTIMAX 20-21
General Parts 90-Day Guarantee
Using an authorized service company is the best way to maximize your return on investment. Avoiding downtime due to broken equipment starts by ensuring the commercial Combi-ovens and steamers are installed properly. As a manufacturer-authorized service agent, our field service technicians have been trained by Eloma product experts in proper installation, combi oven repair, and maintenance specific to each brand and model to optimize performance. We are also here to service your needs when the warranty period has expired.
General Parts guarantees its work with a 90-day guarantee on its parts and service. We provide OEM parts when available for all of our repairs, which ensures you will be compliant with your Eloma equipment warranty. It is our goal to provide a first-time fix to your issue while bringing your equipment back to the manufacturer’s specifications once repaired. For Eloma combi-oven and Eloma steamer repairs, book a service-call or contact us at (888) 498-1238 to learn what we can do to return your equipment to working order.
For questions regarding the warranty status or other questions about your Eloma equipment, please contact their Customer Service at https://www.eloma.com/us/service/.
