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Franke Authorized
Service Agent

Franke’s Foodservice Systems has provided quick service kitchens for major chains for over 50 years. Their custom solutions contain various foodservice equipment all of which General Parts is an Authorized Service Company

General Parts Group is a Franke Manufacturer Authorized Service Company and as such is certified to provide the following services across all of its 30 locations, for the entire Franke product line:

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    General Parts Group supports all of Franke’s commercial product line contained in all of their custom commercial kitchen systems including:

    BEVERAGE
    DISPENSERS
    COFFEE
    MAKER/DISPENSERS
    DROP IN FREEZERS
    DUMPING STATIONS
    ESPRESSO MACHINES
    FOOD WARMERS
    FREEZERS
    FRENCH FRY
    DISPENSERS
    FROZEN FRY
    DISPENSERS
    FRY DUMP STATIONS
    FRY HOLDING STATIONS

    RR1332WD12K
    HEAT LAMPS
    HEATED LANDING ZONES
    HOLDING CABINETS
    HOT/COLD WELLSS
    PREP TABLES
    REACH IN COOLERS
    SLICERS
    SLUSH MACHINES
    TOASTERS
    WARMING TABLES

    Using an authorized service company is the best way to maximize your return on investment. Avoiding downtime due to broken equipment starts by installing the foodservice system equipment properly. As a manufacturer-authorized service agent, our field service technicians have been trained by Franke product experts in proper installation and maintenance specific to each brand and model to optimize performance. We are also here to service your needs when the warranty period has expired.

    General Parts Group guarantees its work with a 90-day guarantee on its parts and service.  We provide OEM parts when available for all our repairs, which ensures compliance with your Franke equipment warranty. Our goal is to provide a first-time fix to your issue while returning your equipment to the manufacturer's specifications once repaired. For Franke foodservice equipment system repairs, book a service-call, or contact us at (888) 498-1238 to learn what we can do to return your equipment to working order.

    Testimonials

    For questions regarding the warranty status or other questions about your Franke commercial kitchen equipment, please contact their Customer Service at 1-800-472-2954 or https://www.franke.com/us/en/foodservice-systems/contact-us/contact-form.html .

    FOODSERVICE EQUIPMENT SPECIALISTS FOR REACTIVE SERVICE, PLANNED MAINTENANCE AND INSTALLATION