About General Parts – Chicago
Our Chicago office, located at 450 Windy Point Drive,
Glendale Heights, is staffed by CFESA certified technicians, trained to provide a full complement of commercial oven and other commercial appliance repair services. We cover all major equipment types including food service equipment, refrigeration, ware washing, and HVAC. If you would like to discuss your needs and how we can help, you can reach us at (630)-595-3300 or email us at ILDispatch@GeneralParts.com.
Chicago Branch Information
Address:
450 Windy Point Drive
Glendale Heights, IL 60139
Phone:
(630) 595-3300
Branch Manager:
Lily DeLaurie
Email Address:
ILDispatch@GeneralParts.com
Hours:
Monday – Friday
8:00 – 4:00
General Parts’ Services in Chicago
We offer 24/7/365 Emergency repair and these additional services:
Planned Maintenance
We work with you to design a customized program for each commercial kitchen that is personalized to ensure every piece of food equipment service returns your piece to its original manufacturer specification.
O.E.M. Replacement Parts
If you prefer to do your own repair, you are welcome to visit our parts store at shop.generalparts.com where we stock O.E.M. replacement parts for most commercial appliance manufacturers.
Flexible Scheduling
We understand that you often need our services at any time of day. Let us know when you need us and we will be there.
90-Day Guarantee
Working alongside the most renowned brands in the foodservice industry, General Parts wants to ensure that your investment in equipment is protected which is why we provide a 90-day Guarantee on all work performed, parts are warranted by the manufacturer, typically for 90 days.
Installation of Equipment
When it is time to install your equipment, our certified technicians are able to install most brands of foodservice equipment.
Automatic Status Updates
Individuals who call in for commercial appliance repair service may also receive email updates that indicate the status of dispatched, arrive or completion of your service.
Online Service Information
Through our website, you can access your account to receive open ticket information, service history, and more. Contact us to request access.
Certified Repair Technicians
Our commercial appliance repair technicians are factory-trained and industry-certified to do the job quickly, cost-effectively, and right the first time. When conducting a repair that involves replacing a part, we use O.E.M. parts when available. If the piece of equipment is small enough to move, feel free to drop it off at our Eisenhower Lane location and we will repair it in our shop.

