Privacy Policy

Privacy Policy

Last Updated: April 10, 2023

​1. Introduction

​PLEASE READ THIS PRIVACY POLICY (“POLICY”) CAREFULLY TO UNDERSTAND HOW WE COLLECT, USE, AND TREAT YOUR PERSONAL INFORMATION THROUGH THE USE OF OUR WEBSITES, MOBILE APPLICATIONS, AND THROUGH EMAIL, TEXT, AND OTHER ELECTRONIC COMMUNICATIONS BETWEEN YOU AND PT INTERMEDIATE HOLDINGS IV, LLC, AS WELL AS YOUR CHOICES AND RIGHTS.  IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS POLICY, YOU SHOULD NOT ACCESS OR USE THE WEBSITES, APPLICATIONS, OR COMMUNICATE THROUGH EMAIL, TEXT, OR OTHER ELECTRONIC COMMUNICATIONS.

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PT Intermediate Holdings IV, LLC and its affiliates and subsidiaries (including the PT Intermediate Holdings IV, LLC subsidiaries in the USA and in Canada) (collectively, “Unlimited Service Group” or also referred to herein as “USG” or “we”) is committed to protecting the privacy and security of the information we collect, use, share, and otherwise process as part of our business.  We respect your privacy and are committed to protecting it through our compliance with this policy.  We also believe in transparency, and are committed to informing you about how we treat the information we collect and process.

This Policy describes the types of information we may collect from you or that you may provide when you visit top-level domain websites (each, a “Website”, collectively the “Websites”), or as otherwise set forth herein, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

 This Policy applies to information we collect:

• on our Websites;

• through mobile applications you download from application stores (like Google Play® and the Apple App Store®) which provide dedicated non-browser-based interaction between you and our Websites (“Apps”);

• in email, text, and other electronic messages between you and our Websites (“Messaging”); and

• when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

This Policy does not apply to information collected by:

• USG offline or through any other means, including on any other website operated by USG or any third-party; or

• any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this Policy carefully to understand our policies and practices regarding your personal information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Websites, Apps, or Messaging modalities. By accessing or using these Websites, Apps, or Messaging modalities you agree to this Policy. This Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of these Websites, Apps, and Messaging modalities after we make changes is deemed to be acceptance of those changes, so please check this Policy periodically for updates.

Privacy Principles

When processing personal information, USG will follow these principles in compliance with applicable law including, but not limited to, the EU General Data Protection Regulation 2016/79 (“GDPR”), the Canadian Personal Information Protection and Electronic Documents Act (“PIPEDA”), the CCPA, CPRA, and State Privacy Laws (as those terms are more fully defined in this Policy, and other applicable data privacy and security laws:

•    USG endeavors to inform persons whose Personal Information USG collects, in accordance with applicable law, when those persons are first asked to provide personal information to USG, or as soon as practicable thereafter. This includes, as more fully set forth in this Policy, providing information about (i) the purposes for which USG collects and uses the Personal Information, (ii) the types of third parties to which USG discloses (or may disclose) that Personal Information, and (iii) the choices and means USG offers the subjects of the Personal Information for limiting the use and disclosure of their Personal Information.

•    Unless permitted by applicable law, no Personal Information is collected without first obtaining the appropriate consent of the individual for the collection, use and disclosure of that Personal Information, in accordance with applicable data privacy laws. In some circumstances the consent for USG to collect Personal Information may arise from the nature of the relationship between USG and the individual, or an individual’s interaction with USG, such as by using a USG website or engaging in a transaction with USG.

•    USG will collect your Personal Information only for specified and legitimate purposes as set forth in this Policy. The information we collect will be relevant, adequate and not excessive for the purposes for which it is collected.

•    USG will process your Personal Information in a manner consistent with the purposes for which it was originally collected or to which you have subsequently consented.

•    USG will take commercially reasonable steps to ensure that your Personal Information is reliable for its intended use, accurate, complete, and, where necessary, kept up to date.

•    USG will not use your Personal Information for direct marketing purposes without giving you an opportunity to “opt-out,” which is more fully described in this Policy.

•    USG will take appropriate measures, by contract or otherwise, to provide adequate protection for Personal Information that is disclosed to a third party or transferred to another country, including transfers within USG, as more fully set forth herein.

•    When you provide Personal Information to USG, or otherwise access or use the Websites, Apps, or Messaging modalities, you acknowledge that you have read this Policy and, where required under applicable law, consent to the collection, use and disclosure of your Personal Information in accordance with this Policy and other applicable USG policies. You may, as provided by applicable law, be free to refuse or withdraw your consent, as more fully described herein.

•    USG, and third parties on its behalf, as more fully set forth herein, use the Personal Information collected from you for purposes such as, but not limited to, user registration; administering and tracking a purchase, payment, return, warranty; arranging for services; inviting participation in online surveys; requesting feedback on products and services; and otherwise communicating with you through various channels.

2. Data Controller, Data Protection Officer, and Representative

USG is the data controller of the Personal Data you provide on the Websites. USG has appointed a Data Protection Officer, as identified in Section 22 of this Policy.

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USG is the data controller of your Personal Data. USG has appointed a Data Protection Officer and a representative in the European Union in compliance with the General Data Protection Regulation. USG, its Data Protection Officer, or its representative may be contacted in any manner set forth below in the “Contact Information” Section of this Privacy Policy.

3. Children Under the Age of 18

Our Websites are not intended for children under the age of 18 and children under the age of 18 are not permitted to use our Websites. We will remove any information about a child under the age of 18 if we become aware of it.

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at .

The Children’s Online Privacy Protection Act (“COPPA”), as well as other data privacy regulations, restrict the collection, use, or disclosure of personal information from and about children on the Internet. The Websites are restricted to the use of adults over the age of majority in their place of residence. No portion of the Websites is directed to children under the age of 18, and no one under the age of 18 may access, browse, or use the Websites or provide any information to or on the Websites. Consequently, we do not knowingly collect Personal Information from any person under the age of 18. If we learn that we have collected Personal Information from a child under age 18 without a parent’s or legal guardian’s consent, we will take steps to stop collecting that information and delete that information as quickly as possible. If you are a parent or guardian of a child under 18 years of age and you believe your child has provided us with Personal Information, please contact us at customerservice@unlimitedservice.com for such information collected by a USG subsidiary. 

For more information about COPPA, please visit the Federal Trade Commission’s website at: https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/childrens-online-privacy-protection-rule.

4. Information We Collect About You and How We Collect It

We collect different types of information about you, including information that may directly identify you, information that is about you but individually does not personally identify you, and information that we combine with our other users. This includes information that we collect directly from you or through automated collection technologies.

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Generally

We collect several types of information from and about users of our Websites, specifically information:

• by which you may be personally identified, such as your name, billing information, home, work, and/or shipping addresses, work or personal e-mail address, telephone number(s), credit or debit card number (for payment processing only), Federal Tax ID (if you claim that you are tax exempt), your voice (only for audio feedback), or any other identifier by which you may be contacted online or offline (“Personal Information”);

• that is about you but individually does not identify you, such as your employer name, title, account number, traffic data, location data, logs, referring/exit pages, date and time of your visit to our Websites, error information, clickstream data, and other communication data and the resources that you access and use on the Websites;

• about your internet connection, the equipment you use to access our Websites, and usage details.

We collect this information:

• directly from you when you provide it to us;

• automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies, as described more fully in the “Our Use of Cookies and Other Similar Technologies” section of this Policy as well as in our Cookie Policy, which can be accessed https://www.unlimitedservice.com/cookie-policy

Information You Provide to Us

The information we collect on or through our Websites are:

• information that you provide by filling in forms on our Websites. This includes information provided at the time of registering to use our Websites or requesting further services. We may also ask you for information when you enter promotions sponsored by us, and when you report a problem with our Websites;

• your voice recording when you choose to leave us audio feedback;

• records and copies of your correspondence (including email addresses), if you contact us;

• your responses to surveys that we might ask you to complete for research purposes;

• details of transactions you carry out through our Websites and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Websites; and

• your search queries on the Websites.

The Personal Information we collect from you is required to enter into a contract with USG, for USG to perform under the contract, and to provide you with our products and services. If you refuse to provide such Personal Information or withdraw your consent to our processing of Personal Information, then in some cases we may not be able to enter into the contract or fulfill our obligations to you under it.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Websites, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, specifically:

• details of your visits to our Websites, specifically traffic data, location data, logs, referring/exit pages, date and time of your visit to our Websites, error information, clickstream data, and other communication data and the resources that you access and use on the Websites; and

• Information about your computer and internet connection, specifically your IP address, operating system, and browser type.

The information we collect automatically may include Personal Information or we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our Websites and to deliver a better and more personalized service by enabling us to:

• estimate our audience size and usage patterns;

• store information about your preferences, allowing us to customize our Websites according to your individual interests;

• speed up your searches; and

• recognize you when you return to our Websites.

Details about the automated data collection technologies and the specific cookies that we use can be found in our Cookie Policy.

5. Our Use of Cookies and Other Similar Technologies

Our Websites use cookies and other similar technologies to provide you with our Websites and their features, to improve the functionality of our Websites, to measure and track how you interact with the Websites, to perform analytics, to track ad-driven activity, to provide you with advertising based on your use of our Websites and your interests, and to otherwise tailor our communications with you. These cookies may be served by us or by third parties we use to help us maintain and provide you with our Websites. You can disable our use of these cookies and other similar technologies by changing your browser settings, however our Website may not function correctly if you select this setting.

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​Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer, if you allow, for use either during a particular browsing session (a “session” cookie) or a future browsing session (a “persistent” cookie). “Session” cookies are temporarily stored on your device and remain there until they expire at the end of your browsing session. “Persistent” cookies remain stored on your device until they expire or are deleted by you. Local shared objects (or “flash” cookies) are used to collect and store information about your preferences and navigation to, from, and on a website. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you select this setting, you may be unable to access certain parts of our Websites. You can find more information at https://www.allaboutcookies.org and https://youronlinechoices.eu.

​Web Beacons. Pages of our Websites and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit USG, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

​Tags. Tags are pieces of code used on our Websites that allow us to have a greater understanding about the users of our Websites, such as the users who make a purchase after following an advertisement.  

First Party and Third Party Cookies. Our Websites use 1st party cookies (set by USG), 3rd party cookies (which are set by third parties), and other similar technologies. First party cookies are set by us (USG). Third party cookies are set by third parties when you access some content or applications, including advertisements, on our Websites. These third parties include advertisers, ad networks and servers, content providers, application providers, and social media sites. Unless you set your browser to refuse cookies as described above, these third parties may use cookies (alone or in conjunction with web beacons or other tracking technologies) to collect information about you when you access our Websites. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising and other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about advertisement or other targeted content, you should content the responsible provider directly. Below is a list of the different types of cookies that we use on our Websites.

Essential Cookies and Similar Technologies: Essential cookies and other similar technologies used by us enable you to navigate the Websites and use their services and features. For example, these types of cookies record your login information so you can access your account and allow us to maintain your shopping cart when you shop on our Websites. Without these essential cookies, the Websites will not perform correctly, and we may not be able to provide the Websites to you or provide you with certain services or features of our Websites.

​Preference Cookies and Similar Technologies: Preference cookies collect information about your choices and preferences and allow us to remember language and other local settings and to customize our Websites accordingly.

Social Media Cookies and Similar Technologies: Social Media cookies and other similar technologies used by us collect information about your use of social media websites.

Analytics Cookies and Similar Technologies: Analytics cookies and other similar technologies used by us collect information about your use of the Websites and enable us to improve the way they work and operates. Specifically, analytics cookies provide us with information regarding what the most frequently visited pages on the Websites are, help us record and debug any issues you may have with the Websites, and show us how effective our advertising is. These analytics cookies do not allow us to see the usage of a single user but does allow us to see overall patterns of usage on the Websites. We do not examine this information for individually identifying information, but we do use this information to understand the traffic on our Websites.

Advertising Cookies and Similar Technologies: Advertising and other similar technologies used by us are used to display targeting promotions or advertisements based on your use of the Websites and interests and to manage our use of advertising resources. These cookies collect information about your activities on this and other sites to provide you with interest-based advertising. You can learn more about interest-based advertisements and your opt-out rights and options from members of the Network Advertising Initiative (“NAI”) on its website (www.networkadvertising.org) and from members of the Digital Advertising Alliance on its website (www.aboutads.info). We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can also opt out of receiving targeted ads from members of the NAI on its website.

Google Analytics. We use Google Analytics to collect and process statistical data about the number of people using the Websites and to better understand how they find and use the Websites. The data collected includes data related to your device/browser, your IP address, and on-site activities to measure and report statistics about user interactions. The information stored is reduced to a random identifier. Any data collected is used in accordance with this Policy and Google’s privacy policy. You may learn more about Google Analytics by visiting https://www.google.com/policies/privacy/partners/  and https://support.google.com/analytics/answer/6004245. You can learn more about Google’s restrictions on data use by visiting the Google Privacy Policy at: https://www.google.com/policies/privacy. To opt-out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout and install the opt-out browser add-on feature. For more details, visit the “Google Analytics opt-out browser add-on” page located at https://support.google.com/analytics/answer/181881?hl=en.

Google Tag Manager. We use Google Tag Manager, which allows marketed website tags to be managed using an interface. The tool itself (which implements the tags) does not use cookies and does not register identifiable data. The tool causes other tags to be activated which may, for their part, register personal data under certain circumstances. Google Tag Manager does not access this information.  Google Tag Manager is subject to the Google Privacy Policy located at https://www.google.com/intl/en/policies/privacy.

Google Marketing (e.g. DoubleClick). We use certain Google marketing technologies to track user activity on the Websites and to serve personalized advertisements. Your browser is assigned a pseudonymous ID used to track the ads that have been served to your browser and to identify those on which you’ve clicked. The cookies enable Google and its partners to select and display ads based on your browsing behavior. For more information on how Google uses this information, you can visit https://policies.google.com/technologies/ads, https://support.google.com/displayvideo/answer/7621162, and https://support.google.com/google-ads/answer/7548399?hl=en.  To block certain ads served by Google, please visit https://support.google.com/ads/answer/2662922.  Google’s Privacy Policy is available at: https://www.google.com/policies/privacy.

Facebook Connect. Facebook Connect gives you the option to post information about your activities to your Facebook profile page to share with others within your network by using a single sign-in service to authenticate your identity. You may learn more about Facebook’s policies by visiting https://www.facebook.com/policy.php,  and you can also find instructions for opting out of receiving advertisements via that page.

LinkedIn Analytics. We may use LinkedIn’s technologies for analytics and to add tags to our Websites to allow for conversion tracking of LinkedIn ad campaigns. These tools allow us to learn about user activity and LinkedIn audiences, to find trends in user engagement, and to analyze trends with those groups. For more information on LinkedIn’s marketing technologies and to view LinkedIn’s Privacy Policy, visit https://www.linkedin.com/legal/privacy-policy.  You can opt-out of LinkedIn Ads by visiting https://www.linkedin.com/help/linkedin/answer/62931?trk=microsites-frontend_legal_privacy-policy&lang=en.

Choices about cookies and similar technologies. Most web browsers are set by default to accept cookies. If you do not wish to receive cookies, you may set your browser to refuse all or some types of cookies or to alert you when cookies are being stored. These settings may affect your enjoyment of the Websites’ functionality. Adjusting the cookie settings may not fully delete all of the cookies that have already been created. To delete them, you should review your web browser settings after you have changed your cookie settings.

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6. Lawful Basis for Processing Your Personal Data

We have a lawful basis for our processing of your Personal Data, including processing for our legitimate interests (when balanced against your rights and freedoms), to fulfill our obligations to you under a contract with you, and required by law, and with your consent.

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If you are in the European Union, the processing of your Personal Data is lawful only if it is permitted under the applicable data protection laws. We have a lawful basis for each of our processing activities (except when an exception applies as described below):

By using our Websites, you consent to our collection, use, and sharing of your Personal Data as described in this privacy policy. If you do not consent to this privacy policy, please do not use the Websites;

Legitimate Interests. We will process your Personal Data as necessary for our legitimate interests. Our legitimate interests are balanced against your rights and freedoms and we do not process your Personal Data if your rights and freedoms outweigh our legitimate interests. Specifically, our legitimate interests are to: facilitate communication between USG and you; detect and correct bugs and to improve our Websites; safeguard our IT infrastructure and intellectual property; detect and prevent fraud and other financial crime; promote and market our business; check your credit and perform risk assessments; develop our services; to assist original equipment manufacturers address maintenance and support issues; and

To Fulfill Our Obligations to You under our Contract. We process your Personal Data in order to fulfill our obligations to you pursuant to our Contract with you to deliver our goods and services to you. Specifically, we process your Personal Data to provide you with the products that you order from us. We may also disclose your Personal Data to equipment manufacturers and original equipment manufacturers so that they can assist in fulfilling your order.

As Required by Law. We may also process your Personal Data when we are required or permitted to by law; to comply with government inspection, audits, and other valid requests from government or other public authorities; to respond to legal process such as subpoenas; or as necessary for us to protect our interests or otherwise pursue our legal rights and remedies (for instance, when necessary to prevent or detect fraud, attacks against our network, or other criminal and tortious activities), defend litigation, and manage complaints or claims.

7. Special Categories of Information

We generally do not request you provide and do not process any special categories of Personal Information or Sensitive Personal Information (as that term is defined in the California Privacy Rights Act).

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USG does not ask you to provide, and we do not knowingly collect, any special categories of Personal Information from you or Sensitive Personal Information (, including Personal Information that reveals your racial or ethnic origin, political opinions, religious, philosophical beliefs, or trade unions membership, or the processing of data concerning your health or data concerning your sex life or sexual orientation or history of criminal convictions.

8. Automated Decision Making

We generally do not use your Personal Information with any automated decision making processes.

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USG does not use your Personal Data with any automated decision making process, except for limited fraud detection and avoidance.

9. How We Use Your Information

We use your Personal Information for various purposes described below, including to:

• provide our Websites to you;

• provide you with information you request from us;

• enforce our rights arising from contracts;

• notify you about changes; and

• provide you with notices about your account

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We use information that we collect about you or that you provide to us, including any Personal Data:

• to present our Websites and their contents and functionality to you;

• to provide our operations and services to you;

• to communicate with you and provide you with information, products, or services that you request from us;

• when necessary to fulfill transaction requests, via phone;

• to respond back to you via SMS messaging, if you send us a question via SMS messaging;

• to follow up on your satisfaction with purchases made on the Websites;

• to improve our services and develop new services;

• to assist original equipment manufacturers in fulfilling your order and addressing maintenance and support issues;

• to fulfill any other purpose for which you provide it;

• to provide you with notices about your account;

• to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

• to manage our relationship with you and your use of the Websites;

• to notify you about changes to our Websites or any products or services we offer or provide though them;

• to allow you to participate in interactive features on our Websites;

• to register you for our email list and send you periodic messages;

• to engage with you on social media;

• to enable you to share comments, questions, and answers;

• to improve our marketing efforts, including by providing more tailored advertising;

• to ensure the privacy and security of our Websites and services;

• to maintain our databases and back-ups, including records of our communications with you;

• to recognize your device and remember your preferences and interactions;

• to determine and track user interests, trends, needs, and preferences;

• for general operational support, including procurement, financial and fiscal management, risk and compliance management, and reporting;

• to facilitate corporate mergers, acquisitions, reorganizations, dissolutions, or other transactions;

• to obtain and maintain insurance coverage and professional advise;

• to comply with federal, state or local laws;

• to comply with a civil, governmental, or regulatory inquiry, order, subpoena, summons, or process;

• to cooperate with law enforcement agencies;

• to exercise or defend legal rights or claims;

• to create, use, retain, or disclose de-identified or aggregated information;

• in any other way we may describe when you provide the information; and

• for any other purpose with your consent.

We may also use your Personal Information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you wish to opt-out of this use, please check the relevant box located on the form on which we collect your Personal Information. If you wish to change your choice, you may do so at any time by logging into the Websites and adjusting our user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to customerservice@unlimitedservice.com for such information sent by a USG subsidiary. For more information, see Choices About How We Use and Disclose Your Information.

10. Disclosure of Your Information

We do not share, sell, or otherwise disclose your Personal Information for purposes other than those outlined in this Policy. We disclose your Personal Information to a few third parties, including:

• our subsidiaries and our affiliates;

• our contractors, third-party service providers and advisors that we use to support our business;

• to a company we merge, acquire, or that buys us, or in the event of change in structure of our company of any form;

• to comply with our legal obligations;

• to enforce our rights; and

• with your consent.

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We do not share, sell, or otherwise disclose your Personal Information for purposes other than those outlined in this Privacy Policy. However, we may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose Personal Information that we collect or you provide as described in this Policy:

• to our subsidiaries and affiliates, and their respective officers, directors, employees, and agents;

• to contractors, service providers, professional advisers, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them. Specifically, these entities provide customer service, IT and infrastructure support, payment processing, marketing, and shipping services, as well as accounting and legal services. Our payment processor’s privacy policies may be found at https://www.cybersource.com/privacy/

• to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Unlimited Service Group’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by USG about one or more of our Websites’ users is among the assets transferred;

• to fulfill the purpose for which you provide it. For example, if you give us an email address to contact us about a question, we will use your email address to respond back to you;

• to original equipment manufacturers to fulfill your order and address maintenance and support issues;

• for any other purpose disclosed by us when you provide the information; and

• with your consent.

We may also disclose your Personal Information:

• in response to subpoenas, warrants, court orders or other legal process, including to respond to any government or regulatory request, or to comply with relevant laws. We may also share information in order to establish or exercise our legal rights or claims; to defend against a legal claim; and to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our contracts or terms;

• to enforce or apply the Terms and Conditions on our Websites and other agreements, including for billing and collection purposes; and

• if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of USG, our affiliates, subsidiaries, customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may also disclose your Personal Information to original equipment manufacturers so they may contact you about their own goods and services that may be of interest to you. If you wish to consent to such use, please check the relevant box located on the form in which we collect your Personal Information. If you wish to change your choice, you may do so at any time by logging into the Websites and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to customerservice@unlimitedservice.com. For more information, see Choices About How We Use and Disclose Your Information.

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11. Choices About How We Use and Disclose Your Information

We offer you choices on how you can opt out of our use of tracking technology, disclosure of your Personal Information for third-parties to advertise to you, our advertising to you, and other targeted advertising.

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We do not control the collection and use of your information collected by third parties described above in Disclosure of Your Information. When possible, these organizations are under contractual obligations to use this data only for providing the services to us and to maintain this information strictly confidential. These third parties may, however, aggregate the information they collect with information from their other customers for their own purposes.

In addition, we strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with control over your Personal Information:

• Promotional Offers from USG. We may use your contact information to promote our own or third parties’ products and services. If you wish to opt-out of such use, you can check the relevant box located on the form on which we collect your Personal Information or otherwise seek such consent. If you wish to change your choice, you may do so at any time by logging into the Websites and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to customerservice@unlimitedservice.com.  If we have sent you a promotional email, you may click the unsubscribe link at the bottom of the email to be omitted from future email distributions. This opt out does not apply to information provided to the USG as a result of a product purchase, warranty registration, product service experience or other transactions.

• Targeted Advertising. We may use information that we collect or you provide to deliver advertisements according to our and our advertisers’ target-audience preferences. If you wish to opt-out of such use, you can check the relevant box located on the form on which we collect your Personal Information or otherwise seek such consent. If you wish to change your choice, you may do so at any time by logging into the Websites and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to customerservice@unlimitedservice.com.  For this opt-out to function, you must have your browser set to accept browser cookies.

• Disclosure of Your Information for OEM Advertising. If you do not want us to share your Personal Information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located on the form on which we collect your data. You can also always opt-out by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email with your request to customerservice@unlimitedservice.com

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12. Your Rights Regarding Your Information and Accessing and Correcting Your Information

You may have certain rights under applicable data protection laws, including the right to access and update your Personal Data, restrict how it is used, transfer certain Personal Data to another controller, withdraw your consent at any time, and the right to have us erase certain Personal Data about you. You also have the right to complain to a supervisory authority about our processing of your Personal Data.

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Applicable data protection laws may provide you with certain rights with regards to our processing of your Personal Data.

• Access and Update. You can review and change your Personal Data by logging into the Websites and visiting the “My Account” page. You may also notify us through the contact information below or through our Websites’ live chat features between 8 AM and 9 PM EST of any changes or errors in any Personal Data we have about you to ensure that it is complete, accurate, and as current as possible. We may also not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect.

• You have the right to restrict our processing of your Personal Data under certain circumstances. In particular, you can request we restrict our use of it if you contest its accuracy, if the processing of your Personal Data is determined to be unlawful, or if we no longer need your Personal Data for processing, but we have retained it as permitted by law.

• To the extent the Personal Data you provide USG is processed based on your consent, you have the right to request that we provide you a copy of, or access to, all or part of such Personal Data in structured, commonly used and machine-readable format. You also have the right to request that we transmit this Personal Data to another controller, when technically feasible.

• Withdrawal of Consent. To the extent that our processing of your Personal Data is based on your consent, you may withdraw your consent at any time by closing your account. Withdrawing your consent will not, however, affect the lawfulness of the processing based on your consent before its withdrawal, and will not affect the lawfulness of our continued processing that is based on any other lawful basis for processing your Personal Data.

• Right to be Forgotten. You have the right to request that we delete all of your Personal Data. We cannot delete your Personal Data except by also deleting your user account, and we will only delete your account when we no longer have a lawful basis for processing your Personal Data or after a final determination that your Personal Data was unlawfully processed. We may not accommodate a request to erase information if we believe the deletion would violate any law or legal requirement or cause the information to be incorrect. In all other cases, we will retain your Personal Data as set forth in this policy. In addition, we cannot completely delete your Personal Data as some data may rest in previous backups. These will be retained for the periods set forth in our disaster recovery policies.

• You have the right to lodge a complaint with the applicable supervisory authority in the country you live in, the country you work in, or the country where you believe your rights under applicable data protection laws have been violated. However, before doing so, we request that you contact us directly in order to give us an opportunity to work directly with you to resolve any concerns about your privacy.

• How You May Exercise Your Rights. You may exercise any of the above rights by contacting us through any of the methods below and through the live chat feature of our Websites. If you contact us to exercise any of the foregoing rights, we may ask you for additional information to verify your identity. We reserve the right to limit or deny your request if you have failed to provide sufficient information to verify your identity or to satisfy our legal and business requirements.

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13. Do Not Track Signals

We may use automated data collection technologies to track you across websites. We currently do not honor do-not-track signals that may be sent by some browsers.

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We also may use automated data collection technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they “do not track” your online activities. At this time, we do not honor such signals and we do not modify what information we collect or how we use that information based upon whether such signal is broadcast or received.

14. Data Security

Information transmitted over the Internet is not completely secure, but we do our best to protect your Personal Information. You can help protect your Personal Information and other information by keeping your password to our Websites confidential.

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We have implemented measures designed to secure your Personal Information under our control from accidental loss and from unauthorized access, use, alteration, and disclosure. From time to time, we review our security procedures and consider new technologies and methods.

Our payment processors are contractually obligated to encrypt any payment transactions using SSL technology in order to keep your payment information safe. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, no security system is perfect and no data transmission is 100% secure. Although we strive to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to or from our Websites. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Websites.  We cannot guarantee that your Personal Information will remain secure in all circumstances.

Systems and processes have been scrutinized for limiting access to only required personnel, and the proper protections and restrictions to physical accessibility have been implemented to secure your Personal Information from accidental loss and from unauthorized access, use, alteration or disclosure.  We use reasonable security measures when transmitting Personal Information to consumers in responding to requests under the California Consumer Privacy Act or other applicable laws.

If a data breach compromises your Personal Information, we will notify you and any applicable regulator when we are required to do so by applicable law.

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14. Data Security

Information transmitted over the Internet is not completely secure, but we do our best to protect your Personal Information. You can help protect your Personal Information and other information by keeping your password to our Websites confidential.

We have implemented measures designed to secure your Personal Information under our control from accidental loss and from unauthorized access, use, alteration, and disclosure. From time to time, we review our security procedures and consider new technologies and methods.

Our payment processors are contractually obligated to encrypt any payment transactions using SSL technology in order to keep your payment information safe. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, no security system is perfect and no data transmission is 100% secure. Although we strive to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to or from our Websites. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Websites.  We cannot guarantee that your Personal Information will remain secure in all circumstances.

Systems and processes have been scrutinized for limiting access to only required personnel, and the proper protections and restrictions to physical accessibility have been implemented to secure your Personal Information from accidental loss and from unauthorized access, use, alteration or disclosure.  We use reasonable security measures when transmitting Personal Information to consumers in responding to requests under the California Consumer Privacy Act or other applicable laws.

If a data breach compromises your Personal Information, we will notify you and any applicable regulator when we are required to do so by applicable law.