• Phone Number

    Customer Service: (888) 498-1238
  • Other Sites

    Our other Sites

Commercial Appliance Repair

911 For Your Food Service Repair

When you need us, we’re there!

Certified Technicians:

Our factory trained and industry-certified technicians have the expertise, tools, and the dedication to do the job quickly, cost effectively, and right the first time.

Unique Equipment Tagging:

Detailed repair history and service data is collected and maintained for each piece of equipment in your kitchen so that service can be performed quickly, accurately, and cost effectively.

Automatic Status Updates:

Personalized email updates to fit your needs. Choose from the status of dispatched, arrived, completed or have all three!

Warranty Authorized:

General Parts Group is proud to work alongside the most respected Foodservice Equipment brands. New equipment is a significant investment; we are here to protect your return on that investment during the warranty period and beyond!

On-Line Information:

Our website provides you with easy access to your open orders, service histories, account statements and lifecycle costs, whenever you need it!

General Parts’ 90 Day Guarantee:

General Parts guarantees its work for 90 days from the date of the original service call. General Parts warrants its parts and services for these 90 days if the defect is related to the original repair service, the equipment has been used in accordance with manufacturer guidelines since the original repair, and no other person has attempted repairs on the unit. General Parts must also be notified of the defect within that 90-day period.

In addition, if a manufacturer offers a longer warranty period on a specific part, General Parts will extend that warranty to the customer.

To learn more about General Parts Terms of Conditions of Service Work click here.