Slide

South Bend Authorized
Service Agent

Beginning with the creation of one of the best commercial kitchen ranges in 1898.  Now a division of Middleby Corporation, Southbend’s full cooking line is recognized as a leader in heavy-duty commercial cooking equipment, producing the gamut from broilers to refrigerators, not to mention their ranges.  If you need commercial broiler repair, commercial convection oven service, or Southbend range repair, you have come to the right place.

General Parts Group is a Southbend Manufacturer Authorized Service Company and as such is certified to provide the following restaurant equipment services across all of its 30 locations, for the entire Southbend product line:

  • Warranty Work
  • Installation
  • Planned Maintenance
  • Reactive Repairs Post Warranty

General Parts Group supports all Southbend commercial product lines. 

Beginning with the creation of one of the best commercial kitchen ranges in 1898.  Now a division of Middleby Corporation, Southbend’s full cooking line is recognized as a leader in heavy-duty commercial cooking equipment, producing the gamut from broilers to refrigerators, not to mention their ranges.  If you need commercial broiler repair, commercial convection oven service, or Southbend range repair, you have come to the right place.

General Parts Group is a Southbend Manufacturer Authorized Service Company and as such is certified to provide the following restaurant equipment services across all of its 30 locations, for the entire Southbend product line:

  • Warranty Work
  • Installation
  • Planned Maintenance
  • Reactive Repairs Post Warranty

General Parts Group supports all Southbend commercial product lines. 

Columbus OH service van on their location page

Contact Us


    All RANGES & STOVES

    With a sample of models below:
    1363
    300D
    300F
    320F
    321F
    36S-6BN
    4241E
    4242e
    4361A
    4361A-2GL
    4361A-2TL
    4361D
    4361D-1GR
    4361D-2TL
    4361D-2TR
    4361D-7N
    4363A
    4364A
    4364D
    4365A
    4365D
    4367A
    4367D
    436A-3C
    436D-3C
    436D-3T
    4481AC
    4481AC-2GR
    4481DC
    4481DC-2GR
    4481DC-2TL
    4481DC-2TR
    4481EE
    4481EE-2TL
    4482AC
    4482DC
    4482DC-2GR
    448DC-4G
    448DC-4T
    4601AA
    4601AA-2GR
    4601AA-2TR
    4601AA3TL
    4601AA-4TR
    4601AD-2GR
    4601AD-2TR
    P12N-B
    P12N-B-SU
    P12N-C
    P12N-G
    P12N-H
    P12N-S
    P16C-C
    P16C-DC
    P16C-G
    P12C-B
    P16C-H
    P12C-B-SU
    PP12N-C

    FRYERS

    P16C-PF45
    P16C DC
    SB35S
    SB45S
    SB65S
    SB14R
    SB18
    SBF14
    SBF18
    NOD14
    NODR14
    14-32
    14-34
    14-36
    18-36
    18-42

    BROILERS

    170
    171
    234R
    270
    E-170
    E-171
    E-270
    HDB-24-316L
    HDEB-24-316L
    P24-CM
    P24-CM-PT
    P32-171
    P32A-3240
    P32A-3240
    P32C-171
    P32C-32B
    P32C-32B
    P32D-171
    P32D-3240
    P32D-3240
    P32N-171
    P32-NFR
    P36-CM-PT
    P36-NFR
    P36-NFR
    P36-RAD
    P48-CM
    P48-CM-PT
    P48-NFR
    P48-NFR
    P48-RAD
    P60-CM
    P60-CM-PT
    P72-CM
    P72-CM-PT
    PSA-RAD
    SSB-32
    SSB-36
    SSB-45

    All SUITES & BATTERIES

    With a sample of models below:

    SSB-32
    SSB-36
    SSB-45
    P32-RAD
    P36-RAD
    P48-RAD
    P32-NFR
    P32-CM
    P36-CM
    P48-CM
    P60-CM
    P72-CM

    REFRIGERATORS

    20036SB
    20048RSB
    20048RSB
    20048SB
    20048SB
    20060RSB
    20060RSB
    20060SB
    20060SB
    20064RSB
    20064RSB
    20064SB
    20064SB
    20072RSB
    20072RSB
    20072SB
    20084RSB
    20084SB
    30032RSB
    30032RSB
    30032SB
    30036RSB
    30064RSB
    30064SB
    30072RSB
    30072SB
    30084RSB
    30084SB30096RSB
    30096SB
    30096SB
    30108RSB
    30108RSB
    30108SB

    Convection Ovens

    BES/15TC
    BES/17SC
    BES/17SCBES/27SCBGS/12SC
    BGS/13SC
    BGS/22SC
    BGS/23SC
    EB/10TC
    EB/20TC
    EH/10SC
    EH/10TC
    EH/20SCEH/20TC
    ES/10TC
    ES/20TC
    GB/15TC
    GB/25TC
    GH/10SC
    GH/10SC
    GH/10TC
    GH/10TC
    GH/20SC
    GH/20SC
    GH/20TC
    GH/20TC
    GS/15TC
    GS/25TC
    KLES/10SC
    KLES/10TC
    KLES/20SC
    KLES/20TC
    KLGS/17SC
    KLGS/17TC
    KLGS/27SC
    KLGS/27TC
    SLEB/10SC
    SLEB/20SC
    SLEB/20TC
    SLEB/20TC
    SLES/10SC
    SLES/20SC
    SLES/20TC
    SLES/20TC
    SLGB/12SC
    SLGB/12TC
    SLGB/22SC
    SLGB/22TC
    SLGS/12TC
    SLGS/22SC
    SLGS/22TC
    TVES/10SC
    TVES/20SC
    TVES/30SC
    TVGS/12SC
    TVGS/22SC
    TVGS/32SC

    Using an authorized service company for restaurant equipment services is the best way to maximize your return on investment. Avoiding downtime due to broken equipment starts by ensuring the commercial broiler, convection ovens, fryers, ranges, refrigerators, and suites are installed properly. As a manufacturer-authorized service agent, our field service technicians have been trained by Southbend product experts in proper installation and maintenance specific to each brand and model to optimize performance. We are also here to service your needs when the warranty period has expired.

    General Parts Group guarantees its work with a 90-day guarantee on its parts and service.  We provide OEM parts when available for all our repairs which ensures you will be compliant with your Southbend equipment warranty. It is our goal to provide a first-time fix to your issue while bringing your equipment back to the manufacturer's specifications once repaired. For Southbend commercial kitchen equipment repairs book a service-call or contact us at (888) 498-1238 to learn what we can do to return your equipment to working order.

    For questions regarding the warranty status or other questions about your Southbend equipment, please contact their Customer Service at https://southbendnc.com/warranty-service-request/ .

    Testimonials

    For questions regarding the warranty status or other questions about your Duke equipment, please contact their Customer Service via email at customercare@dukemfg.com.

    FOODSERVICE EQUIPMENT SPECIALISTS FOR REACTIVE SERVICE, PLANNED MAINTENANCE AND INSTALLATION