Meet OEM Parts Specialist, Dan Rose
By Michael Angello – Parts Sales Manager
Second part of our series of meeting the parts department team is Dan Rose. Dan is one of our Parts Specialists that picks up the phone to help customers, answers emails from customers, and confirms orders from our Amazon storefront.
Before General Parts Group, Dan was working just about 2 blocks away as a shipping and receiving manager for another parts business. He was looking for a change and found General Parts had an advertisement for a service dispatcher. Although he applied for the dispatcher position, he was recommended for a parts specialist role where he could use his prior career knowledge and hit the ground running. Dan has now been ‘running’ with General Parts for over 22 years!
Dan’s love of the team dynamic and helping customers has kept him here. He enjoys the challenge of finding the correct commercial kitchen equipment OEM parts our customer needs and getting them ordered and shipped quickly, to Dan this does not feel like work. He enjoys working the parts counter in our Bloomington office and interacting with all the customers that come in daily. On average Dan answers over 25 calls per day and fields around 50 email requests. Over the years he has become a master at reading part breakdowns and is very quick to find the parts our customers need.
During Dan’s off hours, he enjoys his hobbies: collecting coins, working on cars, and ice fishing. His favorite thing to do is spend time with his wife and 2 grown kids. He has one grandchild already and 2 more on the way! Dan is also active in his community and has served as the Executive Board of Vice Presidents for the Bloomington Sports Authority. He had served as the director of baseball for 8 years and then was voted in as the VP.
Now you know Dan a little better, let’s all say a big hello!
If you would like to know more about the services offered by our Parts Department or would like to place an order, please call (888) 498-1238 or visit us online at https://generalparts.com/oemparts/.