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Alto-Shaam Authorized
Service Agent

Alto-Shaam, creator and manufacturer of Halo Heat® technology, Combitherm® Ovens and Combitouch Technology® for the food service industry. When you need assistance with any of the Alto-Shaam commercial kitchen equipment repairs, General Parts Group is your one-stop shop. Contact us at 1-888-498-1238 or submit a Book A Service form for us to schedule one of our factory-trained and certified, field service technicians to come to your business.

Alto-Shaam brand page

Why Choose Us?

General Parts Group is an Alto-Shaam Manufacturer Authorized Service Company and as such is certified to provide the following services across all of its 30 locations, for the entire Alto-Shaam product line:

  • Warranty Work
  • Installation
  • Planned Maintenance
  • Reactive Repairs Post Warranty

Contact Us


    General Parts Group supports all Alto-Shaam commercial product line.

    COMBITHERM® Ovens
    CTX4-10E
    CTP6-10
    CTP10-10
    CTP7-20
    CTP10-20
    CTP20-10
    CTP20-20
    CTC6-10
    CTC10-10
    CTC7-20
    CTC10-20
    CTC20-10
    CTC20-20

    SMOKER Ovens
    750-SK Deluxe Control
    750-SK Simple Control
    767-SK Classic Control
    1000-SK Deluxe Control
    1000-SK Simple Control
    1000-SK/II Classic Control
    1200-SK Deluxe Control
    1200-SK Simple Control
    1000-SK/I Classic Control
    1750-SK Deluxe Control
    1750-SK Simple Control
    1767-SK Classic Control

    BLAST CHILLERS & CARTS
    QC3-3
    QC3-20
    QC3-40
    QC3-100
    QC3-100R
    1000-MR2-1
    1000-MR2-2

    COOK & HOLD Ovens
    300-TH Deluxe Control
    300-TH Simple Control
    500-TH Deluxe Control
    500-Th Simple Control
    500-TH/II Classic Control
    750-TH Deluxe Control
    750-TH Simple Control
    750-TH/II Classic Control
    1000-TH Deluxe Control
    1000-TH Simple Control
    1000-TH/II Classic Control
    1000-TH/I Classic Control
    1200-TH Deluxe Control
    1200-TH Simple Control
    1750-TH Deluxe Control
    1750-TH Simple Control

    ROTISSERIE Ovens
    AR-7T
    AR-7HT
    AR-7E
    AR-7EVH
    AR-7H

    Hot Carving Station

    Mobile Refrigerated Transport Cart
    1000-MR2-1
    1000-MR2-2

    MULTI-COOK Ovens
    MULTI-COOK Ovens
    Converge H3H
    Vector H2
    Vector H2H
    Vector H2H Wide
    Vector H3
    Vector H3H
    Vector H3HW Wide
    Vector H4
    Vector H4H
    Vector F3
    Vector F4

    MERCHANDISERS & DISPLAY CASES
    HSM-36/2S/T
    HSM-24/3S/T
    HSM-36/3S/T
    HSM-24/5S/T
    HSM-36/5S/T
    HSM-48/5S/T
    ED2-48
    ED2-72
    ED2-96
    EU2SYS-48
    EU2SYS-72
    EU2SYS-96
    TY2-48
    TY2-72
    TY2-96

    Blast Chiller
    QC3-3 Under Counter
    QC3-20 Worktop
    QC3-40 Upright Reach-in
    QC3-100 Roll-in
    QC3-100R Rol-in with Remote Condensor

    HEATED HOLDING
    300-S
    500-S
    750-S
    1000-S
    1000-UP
    1200-S
    1200-UP
    20-20W
    20-20MW
    1000-BQ2-96
    1000-BQ2-128
    1000-BQ2-192
    1000-mh2-1
    500-1D

    FOOD WELLS
    700-RW
    1100-RW
    100-HW
    200-HW
    300-HW
    400-HW
    500-HW
    100-CW
    200-CW
    300-CW
    400-CW
    500-CW
    600-CW

    Using an authorized service company is the best way to maximize your return on investment. Avoiding downtime due to broken equipment starts by ensuring your commercial Combitherm oven,  is installed properly. As a manufacturer-authorized service agent, our field service technicians have been trained by Alto-Shaam product experts in proper installation and maintenance specific to each brand and model to optimize performance. We are also here to service your needs when the warranty period has expired.

    General Parts Group guarantees its work with a 90-day guarantee on its parts and service.  We provide OEM parts when available for all our repairs which ensures you will be compliant with your Alto-Shaam equipment warranty. It is our goal to provide a first-time fix to your issue while bringing your equipment back to the manufacturer’s specifications once repaired. For Alto-Shaam equipment repairs book a service-call or contact us at (888) 498-1238 to learn what we can do to return your equipment to working order.

    Testimonials

    For questions regarding the warranty status or other questions about your Alto-Shaam equipment, please contact their Customer Service.

    FOODSERVICE EQUIPMENT SPECIALISTS FOR REACTIVE SERVICE, PLANNED MAINTENANCE AND INSTALLATION