By Jason McGillivray – Director of Operations General Parts Group has long had the goal of being a one-stop foodservice equipment partner for its customers and vendor partners. To deliver on that goal the company has been developing its services as well as expanding its territories. Nowhere has that service development been seen more than […]
By Ann Gall – Training & Development Specialist We are often asked what it is like to join General Parts Group as a technician, ‘how do you guys start a new technician out?’ It is a great question, after all, it is quite complex getting a service technician into the field, with tools, a truck, […]
By Jason McGillivray – Director of Operations Without a doubt 2020 has been a challenging year. It is safe to say that at no other time has the world spent so much time discussing health, and how to manage the impact of the COVID-19 pandemic. This is especially true in the foodservice industry, which as […]
By Anne Gall – Training & Development Specialist CFESA’s Mission of the CFESA Company certification process is to provide a benchmark for all industry service companies to strive for, which helps companies create an environment of customer service and professionalism within their organizations. Once a business becomes a CFESA Certified Company the company must be […]
By Michael Angello – Branch Manager, Tucson There is a rule of thumb in the foodservice equipment repair industry which is, the busier the end-user gets, the quieter service gets. This short advice blog offers a way to make use of this rule of thumb and get ahead of the curve with the winterization and […]
